![]() after looking around I finally found a phone number. The app also does not have any clear way to contact customer service. I felt relief when I found out about this service but I can’t express how frustrating it really is. This currently is a difficult time because we are all advised to not leave the house if we can avoid it. Originally the wait had 3 people ahead of me and as of right now there are 5. I’m currently waiting for the third doctor tonight and it’s been over 4 hours. I get assigned to a doctor and wait in line until I’m the next patient to be seen (mind you many times throughout the waiting process it appears they add people in front of me because it will get longer multiple times throughout the wait) and then I’ll get a notification that says the doctor is reviewing my file and then I’ll immediately get another notification that I’m being transferred to another doctor where I have to wait in line again. One time it took me 5 hours to speak to someone. I have tried this service a few times now. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis. If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Just add the pharmacy information when you are registering for your visit. Have a favorite pharmacy? If you end up needing a prescription, we will send your prescription to your preferred pharmacy. We’re here to treat you and your family for a wide variety of non-emergency symptoms and conditions, including: And it’s secure and private.Ģ Create your profile and tell us about your symptomsģ Start your video visit and talk to a doctor We work quickly to understand you and your unique situation, so we can provide the care you need. Get the care you need, online anytime, wherever you are – at home, at work, or on the go.Īscension Online Care is 24/7 one-on-one, personalized care where you and a doctor have a video chat using your mobile device. Ascension Online Care features virtual urgent care so that we can be here for you and your family 24/7 with care that fits your schedule.
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